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Your local heating & plumbing engineers


Emergency gas plumber

Gas Emergencies


If you smell gas or suspect an appliance is dangerous, call Southern Gas Networks (formerly Transco) IMMEDIATELY on 0800 111999

(Southern Gas Networks provide a free emergency service)


Aura Gas can also help if you have any other plumbing, central heating & gas emergencies.

Just give us a call on 02392 252171 (24 hour)


What to do in a gas emergency

  • Are you experiencing any of the symptoms of carbon monoxide poisoning?
  • Can you smell gas?
  • Are there any danger signs on or around the appliance?

Act quickly and take the following safety steps:

  • Open all doors and windows to ventilate the room. Get fresh air immediately.
  • Switch off the appliance and do not reuse until it has been checked by a Gas Safe registered engineer.
  • Shut off the gas supply at the mains (if you know where this is).
  • Call the Gas Safety number (see above).
  • Visit your GP or the hospital¬†immediately and tell them that you believe your symptoms may be related to carbon monoxide poisoning.
  • Contact Aura Gas¬†to carry out the necessary repairs to the appliance.
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