Gas Emergencies

If you smell gas or suspect an appliance is dangerous, call Southern Gas Networks (formerly Transco) IMMEDIATELY on 0800 111999

(Southern Gas Networks provide a free emergency service)

Aura Gas can also help if you have any other plumbing, central heating & gas emergencies.

Just give us a call on 02392 252171

What to do in a gas emergency

• Are you experiencing any of the symptoms of carbon monoxide poisoning?

• Can you smell gas?

• Are there any danger signs on or around the appliance?

Act quickly and take the following safety steps:

• Open all doors and windows to ventilate the room. Get fresh air immediately.
• Switch off the appliance and do not reuse until it has been checked by a Gas Safe registered engineer.
• Shut off the gas supply at the mains (if you know where this is).
• Call the Gas Safety number (see above).
• Visit your GP or the hospital immediately and tell them that you believe your symptoms may be related to carbon monoxide poisoning.
• Contact Aura Gas to carry out the necessary repairs to the appliance.